Privacy Policy

Effective Date: April 29, 2025

Welcome to LinkLoom, a platform designed to help users organize, share, and analyze links through customizable collections. At LinkLoom, we respect your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services through our mobile applications and APIs.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Account & Identity Data
  • Full name
  • Email address
  • Password (encrypted)
  • Device ID (for guest or device-based access)
  • Profile avatar (optional)
1.2 Link & Collection Data
  • Links you save, their titles, descriptions, and images
  • Collections, tags, comments, and todos you create
  • Short links and QR codes you generate
1.3 Usage Analytics
  • Number of views, unique visits, device types, referral sources
  • IP address, browser, OS
  • Location (based on IP-derived geodata)
1.4 Payment & Subscription Data
  • Billing information and subscription plan (Free, Basic, Pro)
  • Stripe customer ID and transaction metadata

We do not store or process your credit card information directly. All payments are handled securely by Stripe.

1.5 Communication Data
  • Emails or support inquiries
  • Feedback or surveys

2. How We Use Your Information

  • Register and authenticate users
  • Sync collections and links across your devices
  • Generate analytics reports for collections and short links
  • Provide account management features (password reset, profile update)
  • Process subscriptions and payments
  • Monitor platform performance and detect abuse

3. Legal Basis for Processing

  • Your consent, when you sign up or submit data
  • Contractual necessity for providing paid features
  • Our legitimate interest in maintaining a secure and functional service
  • Legal obligations for tax, fraud prevention, or court requests

4. Sharing Your Information

We only share data with trusted third parties as needed:

Party Purpose
Stripe Subscription billing
Cloud storage Sync and backup of collections

We do not sell, rent, or trade your personal data.

5. Data Retention

  • We retain your account data as long as it remains active.
  • We may retain certain logs or metadata for analytics and security.
  • You may delete your account and all associated data at any time.

6. Cookies and Tracking

  • Maintain login sessions
  • Count unique visits (per collection/month)
  • Identify referral traffic (e.g., Google, Facebook)

You may control cookies via browser settings.

7. Your Rights

  • Access and update your personal information
  • Request the deletion of your account and data
  • Export your collections or usage reports
  • Revoke your consent to marketing or non-essential tracking

To request actions related to your data, email: [email protected]

8. Security Practices

  • Data is encrypted in transit (HTTPS) and stored securely
  • We use secure authentication, hashed passwords, and role-based access control
  • Stripe handles all sensitive payment data through PCI-DSS-compliant methods

9. Third-Party Links

Links saved or shared through LinkLoom may lead to third-party sites. We are not responsible for the privacy practices or content of external websites.

10. Children’s Privacy

LinkLoom is not intended for use by individuals under 13 years of age. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Significant updates will be communicated via email or in-app notices.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, don't hesitate to get in touch with us at:

Email: [email protected]

Thank you for trusting LinkLoom. Your privacy and trust are essential to us.